This topic provides information about using External Content Providers (ECPs) in Redpoint Interaction (RPI).
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From the RPI options menu, navigate to Orchestration>Interactions>Create New Interaction. This will bring up a blank interaction, which will execute a previously designed audience.
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Name the New Interaction appropriately.
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There are 3 elements required in an interaction to successfully send an outbound message.
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Workflow Control: example uses a Manual Control.
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Targeting Block: example uses a Batch, which will use a previously configured audience.
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Fulfillment Block: example uses an Export and will be where the proper ECP will be selected.
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Within the Export block, you need to assign the following which was previously configured.
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Export Template
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Location Type
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External Content Provider
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Select Done.
Once these steps are complete, you can now send messages from RPI through to the configured External Content Provider.