Redpoint Best Practices Documentation
Breadcrumbs

Using ECPs in RPI

This topic provides information about using External Content Providers (ECPs) in Redpoint Interaction (RPI).

  1. From the RPI options menu, navigate to Orchestration>Interactions>Create New Interaction. This will bring up a blank interaction, which will execute a previously designed audience.

    image-20231129-171145.png
  2. Name the New Interaction appropriately.

  3. There are 3 elements required in an interaction to successfully send an outbound message.

    • Workflow Control: example uses a Manual Control.

    • Targeting Block: example uses a Batch, which will use a previously configured audience.

    • Fulfillment Block: example uses an Export and will be where the proper ECP will be selected.

      image-20240104-160226.png
  4. Within the Export block, you need to assign the following which was previously configured.

    • Export Template

    • Location Type

    • External Content Provider

      image-20240104-173347.png
  5. Select Done.

Once these steps are complete, you can now send messages from RPI through to the configured External Content Provider.