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Admin: RPI client application


The RPI client application can be installed by copying the Client folder within the RPI deployment files to an appropriate location, and then running the Interaction.exe application.

The RPI client is version aware. If a server to which it connects has been upgraded to a later version, a client upgrade will automatically take place. Details of the automatic client upgrade process can be found in the RPI Reference guide.

Microsoft Edge WebView2

The RPI client uses the Microsoft Edge WebView2 Control to display HTML content within the application.

When attempting to run client in an environment when WebView2 is not installed, the following message is displayed at the Sign in dialog:

'Microsoft WebView2 Runtime was not found

This application requires the Microsoft WebView2 Runtime to be installed before it can be used. Contact your administrator or click the 'Copy to clipboard button' below to get the URL that can be used to download and install this component.'

The following buttons accompany the message:

  • Copy to clipboard: clicking this button copies the following URL to the clipboard:

  • Support: clicking this button opens Redpoint support page in the default browser.

Command line switches

You can initiate the RPI client application from a command Window by navigating to the folder in which the application executable is located, and issuing this command:


The following command line switches are available in this context:

  • -devmode: when this switch is applied, a new menu button is made available at the RPI client’s header.

Clicking the button displays a Developer tools context menu, exposing the following options:

  • Developer Tools: selecting this option displays the Client Developer Tools dialog, with its Memory Tools and Session Objects tabs. The Memory Tools tab contains the following:

  • Session Objects section: the buttons within this section allow you to manually force the clearance from memory of RPI client session and storage objects.

  • .NET Garbage Collection: the button within this section allows you to manually initiate .NET garbage collection to free up client memory.

  • Client Memory Usage section: this section provides information about the current state of RPI client application memory usage.

The Session Objects tab provides visibility of the objects current held in the RPI client application’s session memory.

Screenshot 2024-03-19 114009.png

Also when running in devmode, files' ID and VCID (Version Control ID) properties, and folders' ID properties, are shown in the following contexts:

  • File information tooltip

  • File System Dialog’s information panel

  • File Information Dialog’s Details tab

  • -logfullapierrors: when applied, all exceptions thrown when calling the InteractionAPI’s methods are logged, with full details on the URI, HTTP Verb and Message Body.

  • -logfullapicalls: when applied, all calls to InteractionAPI methods are logged, will full details on the URI, HTTP Verb and Message Body.

  • -citrix: when running in Citrix mode, the application's aesthetics are more aligned to those of a web application

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