Redpoint Interaction Documentation
Redpoint Interaction (RPI) is a customer engagement solution that intelligently orchestrates messages and optimizes communications across channels.
Documentation
Reference guide
- Introduction
- RPI application framework
- My Jobs
- RPI Realtime
- Configuration
- Attributes
- Rule Designer
- Standard Selection Rules
- Basic Selection Rules
- NoSQL Selection Rules
- Analysis Panels
- Realtime Decisions
- Model Project Designer
- Audience Designer
- Cell List Designer
- Content Editor
- Asset Designer
- Smart Asset Designer
- Offer Designer
- Export Template Designer
- Interaction Designer
- Data Connectors
- Subscription Group Designer
- Interactions Report
- Interaction Triggers Report
- Results Window
- Workflow Instance Viewer
- Audience Instance Viewer
- Landing Page Designer
- Realtime Layouts
- Realtime Details
- Published Content Report
- Realtime Report
- Single Customer View
- File Approval
- Dashboards
- Wiki
- Reporting Hub
- Operations Interface
Admin guide
- Admin: Introduction
- Admin: Key concepts
- Admin: Containerization
- Admin: Deploying RPI
- Admin: RPI licensing
- Admin: Authentication
- Admin: Scheduler rules
- Admin: Logging
- Admin: Operational management
- Admin: RPI client application
- Admin: RPI Realtime
- Admin: RPI to RPDM integration
- Admin: RPI to AML integration
- Admin: Queue listener setup
- Admin: Secret management
- Admin: Workflow prioritization
- Admin: RPI integration API
- Admin: Offer History
- Admin: Basic selection rule AI integration
- Admin: Appendix A - Database preparation
- Admin: Appendix B - Open ID Connect (OIDC) configuration
External configuration
- Push notification configuration
- Social configuration
- Data Onboarding configuration
- CRM configuration
- Email service provider configuration
- SMS provider configuration
- External content provider configuration
- Queue Provider Configuration
- Cache configuration
- Survey provider configuration
- Web Adapter Configuration