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Audit

RPI includes comprehensive auditing features that ensure that details of all significant activities undertaken by users are recorded. These audit records are persisted in the tenant’s InteractionAudit operational database, in the AuditHistory table, and may be viewed using the Operations interface’s Audit Log tab, as well as being queried or reported upon independently.

Audit records have an audit type that describes the general area within which an activity occurred, and a sub-type, which describes the specific type of activity. For example, ‘Interaction Event’ is an audit type, and ‘Activity Completed’ a sub-type.

Audit records are created upon the occurrence of each of the following types of activity:

Audit Type

Audit Sub-Type

Client Job

Analyze File

Client Job

Catalog Re-sync

Client Job

Connectivity Test

Client Job

Download Asset From ECP

Client Job

Email Delivery Test

Client Job

Email Link Test

Client Job

File Download

Client Job

File Export

Client Job

File External Copy

Client Job

File Import

Client Job

Fulfillment Test

Client Job

Joins Refresh

Client Job

Publish To Web

Client Job

Delete Staged Email Offer Content

Client Job

Re-subscribe Contacts

Client Job

Sample Database Table

Client Job

Rule Count

Client Job

Refresh Value Lists

Client Job

Rule Export

Client Job

Selection Rule Waterfall

Client Job

Upload Asset To ECP

Client Job

Upload File To ECP

Client Job

Validate And Load File

Client Job

Validate Audience Definitions

Client Job

Validate Channels

Client Job

Validate SQL Expression

Client Job

Workflow Waterfall Report

Client Job

AML Model Builder

Configuration

Clear All Attribute Values

Configuration

Create Attributes From Database

Configuration

Delete Attribute Values

Configuration

Export Seeds

Configuration

Import Seeds

Configuration

Manage Attribute Values

File Access

Add Folder

File Access

Approve File

File Access

Cancel File Approval Request

File Access

Copy File

File Access

Copy Folder

File Access

Copy From Another Tenant

File Access

Copy From External Content Provider

File Access

Copy To Another Tenant

File Access

Copy To External Content Provider

File Access

Delete File

File Access

Delete Folder

File Access

Deny File Approval Request

File Access

Export To File

File Access

Import From File

File Access

Load File

File Access

Modify Folder

File Access

Move File

File Access

Move Folder

File Access

Overwrite File

File Access

Permanently Delete File

File Access

Rename File

File Access

Request File Approval

File Access

Resend File Approval Request

File Access

Restore File

File Access

Roll Forward

File Access

Save File

File Access

Update Permissions

Interaction Event

Activity Pause Request

Interaction Event

Activity Resume Request

Interaction Event

Activity Skip Request

Interaction Event

Activity Stop Request

Interaction Event

Activity Trigger Request

Interaction Event

Activity Completed

Interaction Event

Activity Failed

Interaction Event

Activity Paused

Interaction Event

Activity Restarted

Interaction Event

Activity Started

Interaction Event

Activity Stopped

Interaction Event

File Download

Interaction Event

Initialize Audience Test

Interaction Event

Trigger Deactivated

Interaction Event

Workflow Activation Request

Interaction Event

Workflow Completed

Interaction Event

Workflow Deactivation Request

Interaction Event

Workflow Failed

Interaction Event

Workflow Pause Request

Interaction Event

Workflow Paused

Interaction Event

Workflow Reactivation Request

Interaction Event

Workflow Restarted

Interaction Event

Workflow Resume Request

Interaction Event

Workflow Rollback Request

Interaction Event

Workflow Started

Interaction Event

Workflow Stop Request

Interaction Event

Workflow Stopped

Interaction Event

Workflow Termination Request

Interaction Event

Workflow Trigger Request

Object Execution

Analysis Panel Refresh

Object Execution

Attribute Refresh Attribute Values

Object Execution

Attribute Validate SQL Expression

Object Execution

Audience Definitions Validate

Object Execution

Smart Asset Publish

Object Execution

Smart Asset Unpublish

Object Execution

Landing Page Publish

Object Execution

Landing Page Unpublish

Object Execution

Offer Email Delivery Test

Object Execution

Offer Test Email

Object Execution

Offer Test Links

Object Execution

Offer Test SMS

Object Execution

Selection Rule Count

Object Execution

Selection Rule Export

Object Execution

Selection Rule Waterfall

Object Execution

Unstage

Operations

Force Workflow Status

Operations

Trigger Snapshot

Operations

Update Snapshots

Operations

Update System Task

Security

Edit User (including details of current and previous user groups)

Security

Create User Group

Security

Delete User Group

Security

Edit User Group (including details of current and previous permissions)

System Access

Change Password

System Access

Change Registered Alerts

System Access

Change User Details

System Access

Login

System Access

Login Failed

System Access

Log Out

System Access

Reset User Password

In addition, if cluster configuration setting AuditTaskEvents is set to True, the following events are audited:

Audit Type

Audit Sub-Type

System Task

Started

System Task

Completed

The Audit History table has the following structure:

  • AuditID: a unique identifier for the audit record; an incrementing, system-supplied integer.

  • UserName: depending on whether the auditable action was undertaken explicitly by a user or upon the RPI server by one of its workflow service instances, either the username or workflow manager service instance ID.

  • ComputerName: the name of the computer upon which the auditable act was initiated. This might be the user's client application machine, or the RPI server machine.

  • ComputerIP: the IP address of the same computer.

  • ServerName: the name of the RPI server that handled the auditable action.

  • AuditTimestamp: date/time when the action occurred (in Universal Time).

  • ObjectID: GUID representing the unique identifier of the object in respect of which the action was undertaken (e.g. a selection rule). Given that an action may occur without involving an object (e.g. a user signing in), this field is nullable.

  • ObjectName: name of the object against which the action was undertaken. Nullable.

  • ObjectFolder: the full path of the RPI file system folder within which the object is stored. Nullable.

  • VersionMajor

  • VersionMinor

  • AuditType: textual description of the general type of audited activity.

  • AuditSubType: textual description of the specific type of audited activity.

  • Details

  • ClassName

  • AssemblyName

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