Skip to main content
Skip table of contents

Plain Text Content

You can enter plain text content in the text Asset Designer and email Offer Designer’s Text Email Content tab.  No default content is provided for plain text content, which must be greater than one character in length.

You can embed attributes in plain text email content.  Attributes are sourced from the Offer Designer toolbox, and are displayed in accordance with the following example:

({Attribute;1:[AttributeName]})

An attribute must be embedded by drag and drop, rather than by copying and pasting between tabs.

Anonymous auxiliary database attributes are not supported in this context.

You can also drop text and text smart assets into plain text email content.  You cannot include a HTML, image, or web form assets, or smart assets containing anything other than text content.  You can add advanced smart asset variants, as long as text-based.  For more information, please see the Rich Text Content section.

You can Copy or Cut content containing references to embedded items and paste into a third party application for editing purposes.

When pasted, the number within the embedded file reference, e.g.:

 ({HTML;2:Personalised HTML Asset})

…is replaced by a GUID, e.g.:

({HTML;8cfd12a4-0ad5-4ddb-b7b5-5ca1780d7ec5:Personalised HTML Asset})

You can subsequently paste content edited in a third party application back into RPI (either into the file from which originally copied, or into a new file).  When you do so, the original file references replace any pasted GUIDs.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.