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Pre-requirements for upgrading to RPI v6.6.1 or higher

This is a comprehensive guide for page 4 of the RPI v6.6.1 Release Notes.

The following applies if:

  • RPI is using a SQL Server operational database or SQL Server data warehouse

  • The SQL Server(s) in question are not cloud-native (e.g., this would not apply if using Azure SQL).

Users may encounter the error below when upgrading RPI. To fix this, follow the steps below:

ZD1.png

The following must be manually added to the SQL Server connection strings listed below both before and after the upgrade:

CODE
;TrustServerCertificate=True

This applies to the following connection strings:

 Connection string

Default path

  • Interaction API (web.config)

C:\inetpub\wwwrpi\Interaction

  • Node Manager (.exe.config)

C:\Program Files\RedPoint Global\Redpoint Interaction\Node Manager

  • Execution Service (.exe.config)

C:\Program Files\RedPoint Global\Redpoint Interaction\ExecutionService

  • Realtime Agent (web.config)

C:\inetpub\wwwrpi\InteractionRealtimeAgent

  • All client connection strings in Pulse.RPI Clients table (data warehouse, operational, etc.)

Server Workbench > Clients

  • Realtime API (appsettings.json)
    (If using InSQLMemoryCache)

C:\inetpub\wwwrpi\InteractionRealtimeAPI

IIS Service needs to be restarted to apply the changes.

Example:

Config files

ZD2.png

Database Connection String

ZD3.png

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