Telemetry tab

Overview

The Telemetry tab allows you to specify a date range in order to generate an Excel Telemetry Report.

It contains the following:

• Download telemetry report from: this date/time field defaults to now minus 1 week. It allows you specify the point from which telemetry data will be included in the report.

• to: this date/time field defaults to now. It allows you specify the point to which telemetry data will be included in the report.

• Generate: selecting this button displays the Save Telemetry Report As... Windows file system dialog. Within the same, the File name property is set to "RPI Telemetry [Tenant Name] [yyyy-mm-dd] to [yyyy-mm-dd].xlsx", and Save as type to "Excel files (*.xslx*)”. Clicking the Save button creates a Download Telemetry Report job and displays in in the My Jobs dialog (documented separately).

Email Telemetry Report section, containing the following:

• Checkbox: "Email Telemetry Report to one or more email addresses". When checked, an email address is list displayed, and the text at button below the same is set to "Generate". When unchecked, the list is hidden, and the button text reads "Generate and Send".

• List: containing a toolbar and a list of email addresses.

  • Toolbar: exposing the following:

    • Add email: invocation adds a new, unconfigured email to the list.

    • Remove selected email: invocation removes the selected email from the list without displaying an "Are You Sure?" dialog.

    • List: containing the following columns:

      • [Checkbox]: checked by default.

      • Email Address: provision of a valid email address is mandatory.

At initial display, the list is populated with email addresses sourced from system configuration setting TelemetryReportEmails.

• Generate & Send: on selecting this button, a Download Telemetry Report job is created and displayed in the My Jobs dialog. The report is also emailed to all checked email addresses in the list.

Telemetry Report tab set

The Telemetry Report consists of a number of tabs, as documented below, in an Excel Workbook.

• Tenant Summary tab, containing:

  • Header:

    • Tenant

    • Tenant ID

    • Report Start

    • Report End

  • Current date (UTC)

  • RPI version

  • Data warehouse

  • List of auxiliary databases

• Audit Metrics tab, containing:

  • Header (as above)

  • Number of active users

  • Number of rule counts

  • Number of rule waterfall counts

  • Number of rules exported

  • Audience tests completed

  • Audience tests failed

  • Interaction workflows completed

  • Interaction workflows failed

  • Interaction workflows rolled back

  • Audience snapshots completed

  • Audience snapshots failed

  • Data connectors completed

  • Data connectors failed

  • Published smart assets

  • Published rules

  • Published landing pages

  • Published realtime layouts

  • Approval requests

  • Approval requests approved

  • Approval requests denied

  • Footer:

    • Note, metrics are dependent on audit logs which are subject to purging by the system housekeeper

• Active Triggers tab, containing:

  • Header (as above)

  • Scheduled

  • Recurring

  • Constraints

  • Activity State

  • Queue Listener

  • Footer (as above)

• Database Queries tab, containing:

  • Header (as above)

  • Queries completed in under 1 minute

  • Queries completed between 1 and 60 minutes

  • Queries completed in over 1 hour

  • Queries failed

  • Footer (as above)

• Administration Collections tab, containing:

  • Header (as above)

  • Number of tables in the Catalog

  • Number of columns in the Catalog

  • Number of Audience Definitions

  • Number of Audience Snapshots

  • Number of Channels

  • Number of SQL Definitions

  • Number of Single Customer Views

  • Number of Cached Attribute Lists

• Designers - In Use tab, containing:

  • Header (as above)

  • For each designer in use within the specified period:

    • Files created

    • Files modified

    • At Rule, Asset, Audience, Smart Asset:

      • In use file types:

        • Type

        • SubType

        • Files created

        • Files modified

      • Unused file types

        • Type

        • SubType

• Designers - Not In Use tab, containing:

  • Header (as above)

  • List of designers not used within the specified period

• Files

  • Header (as above)

  • Created (files)

    • Name

    • Type

    • Subtype (only shown if applicable)

    • Created date

    • Created by (username)

    • Modified date (only shown if different to Created date)

    • Modified by (only shown if Modified and date different)

  • Modified (files)

    • Name

    • Type

    • Subtype (only shown if applicable)

    • Created date

    • Created by (username)

    • Modified date

    • Modified by (username)

• Interactions

  • Header (as above)

For each interaction in which Production activity occurred within the supplied timeframe:

• Interaction name

  • Header (as above)

For each workflow within each interaction in which activity occurred within timeframe:

• Workflow name
  If a recurring workflow:

  • Number executions in timeframe (the number of times the trigger fired within the timeframe)

  • Number executions in total

• First execution

• Most recent execution (only if different from first)

• Client

  • Client Metrics - 7-day Average (milliseconds):

    • Sign in

    • Execute File search

    • Get Interaction status

    • For each file type opened in last 7 days:

      • File type: [File type], time to open