Appendix A – Facebook Error Codes
Overview
This appendix documents error codes that may be received from Facebook during usage of RPI Facebook channels.
Facebook, Facebook Marketing, Facebook Custom Audience, and Facebook Offline Events Error Codes
Error Code | Description |
---|---|
1 | API Unknown: Possibly a temporary issue due to downtime. Wait and retry the operation. If it occurs again, check you are requesting an existing API. |
2 | API Service: Temporary issue due to downtime. Wait and retry the operation. |
4 | API Too Many Calls: Temporary issue due to throttling. Wait and retry the operation or examine your API request volume. |
17 | API User Too Many Calls: Temporary issue due to throttling. Wait and retry the operation or examine your API request volume. |
10 | API Permission Denied: Permission is either not granted or has been removed. Handle the missing permissions. |
200-299 | API Permission (Multiple values depending on permission): Permission is either not granted or has been removed. Handle the missing permissions. |
341 | Application limit reached. Temporary issue due to downtime or throttling. Wait and retry the operation or examine your API request volume. |
368 | Temporarily blocked for policies violations. Wait and retry the operation. |
506 | Duplicate Post: Duplicate posts cannot be published consecutively. Change the content of the post and try again. |
1609005 | Error Posting Link: There was a problem scraping data from the provided link. Check the URL and try again. |
Facebook Marketing and Facebook Custom Audience Error Codes
Error Code | Description |
---|---|
200, subcode 1870034 | Custom Audience Terms Not Accepted: You'll need to agree to the Custom Audience terms before you can create or edit an audience or an ad set. See Facebook, Custom Audience Terms. |
200, subcode 1870047 | Audience Size too Low: You cannot remove users from this audience because it will result in a low audience size and may result in under-delivery or non-delivery of your ads. |
294 | Managing advertisements requires the extended permission ads_management and an application that is whitelisted to access the Marketing API. |
2607 | The given currency is invalid for usage with ads. |
2654 | Failed to create custom audience. |
1359036 | Ad Create Failed - Too Many Ads: The account {account_id} has reached the maximum number of ads {max}. |
1487007 | Campaign Ended: You can't edit ads in a campaign that has ended. Please create a new ad within this campaign, update the campaign end time, pick another campaign, or create a new campaign. |
1487010 | Ad Bid Too High: Your bid is above the maximum for its type and placement. Please try again with a value below the maximum if you would like to raise your bid. |
1487013 | Bid Too Low: Your bid is below the minimum for its placement and type. If you don't want your ad to run at the minimum bid rate, please pause it. Otherwise, please increase the bid to be within the suggested range. |
1487014 | Campaign budget was too low. Please increase the daily budget to at least 2 times the amount of the highest CPC ad bid, which is at least {minimum_budget}. You bid {bid}. |
1487108 | Invalid Cities: Please check that the format in which you are specify the cities is correct, and if you specify ids, that they are of the correct type (not, for example, the id of the page for the city; city ids are returned by, e.g., graph.facebook.com/search?type=adcity). |
1487211 | Invalid URL For Creative Destination: Creative must have a valid destination URL, and if attached object is page, destination must match page. |
1487225 | Ad Creation Limited By Daily Spend: The number of ads you can create in a given period of time has a limit determined by your daily spend level. Higher spend levels allow creation of more ads. Increase your daily spend limit or create fewer ads per time period. |
1487256 | Targeting declined due to policy: Invalid ads targeting. The targeting spec was declined due to policy restrictions. |
1487301 | Custom Audience Unavailable: The custom audience you're trying to use hasn't been shared with your ad account. Please create or choose a different custom audience or ask the owner of the custom audience to let you use it. |
1487366 | Custom Audience Has Been Deleted: Cannot use deleted custom audience. Please choose another audience. |
1487391 | Cannot Use Syndicated Audiences From Multiple Partners: When specifying partner-created custom audiences for an ad, all audiences must be from the same provider. |
1487477 | Conversion Tracking Pixel Permission Error: The conversion tracking pixel you're trying to use is owned by another user and hasn't been shared with you. Please use a tracking pixel that's been shared with you or create a new one. |
1487506 | The new budget value is too low: The new budget value of {new_budget} is too low. The minimum acceptable is {minimum_budget}. |
1487742 | There have been too many calls from this ad-account. Wait a bit and try again. |
1487756 | You have overlapping locations specified in the geo_locations field. Your broader option will override the narrower option, please remove one to proceed. |