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Appendix A – Facebook Error Codes

Overview

This appendix documents error codes that may be received from Facebook during usage of RPI Facebook channels.

Facebook, Facebook Marketing, Facebook Custom Audience, and Facebook Offline Events Error Codes

Error Code

Description

1

API Unknown:Possibly a temporary issue due to downtime. Wait and retry the operation. If it occurs again, check you are requesting an existing API.

2

API Service: Temporary issue due to downtime. Wait and retry the operation.

4

API Too Many Calls: Temporary issue due to throttling. Wait and retry the operation or examine your API request volume.

17

API User Too Many Calls: Temporary issue due to throttling. Wait and retry the operation or examine your API request volume.

10

API Permission Denied: Permission is either not granted or has been removed. Handle the missing permissions.

200-299

API Permission (Multiple values depending on permission): Permission is either not granted or has been removed. Handle the missing permissions.

341

Application limit reached. Temporary issue due to downtime or throttling. Wait and retry the operation or examine your API request volume.

368

Temporarily blocked for policies violations. Wait and retry the operation.

506

Duplicate Post: Duplicate posts cannot be published consecutively. Change the content of the post and try again.

1609005

Error Posting Link: There was a problem scraping data from the provided link. Check the URL and try again.

Facebook Marketing and Facebook Custom Audience Error Codes

Error Code

Description

200, subcode 1870034

Custom Audience Terms Not Accepted: You'll need to agree to the Custom Audience terms before you can create or edit an audience or an ad set. See Facebook, Custom Audience Terms

200, subcode 1870047

Audience Size too Low: You cannot remove users from this audience because it will result in a low audience size and may result in under-delivery or non-delivery of your ads.

294

Managing advertisements requires the extended permission ads_management and an application that is whitelisted to access the Marketing API

2607

The given currency is invalid for usage with ads.

2654

Failed to create custom audience.

1359036

Ad Create Failed - Too Many Ads: The account {account_id} has reached the maximum number of ads {max}

1487007

Campaign Ended: You can't edit ads in a campaign that has ended. Please create a new ad within this campaign, update the campaign end time, pick another campaign, or create a new campaign.

1487010

Ad Bid Too High: Your bid is above the maximum for its type and placement. Please try again with a value below the maximum if you would like to raise your bid.

1487013

Bid Too Low: Your bid is below the minimum for its placement and type. If you don't want your ad to run at the minimum bid rate, please pause it. Otherwise, please increase the bid to be within the suggested range.

1487014

Campaign budget was too low. Please increase the daily budget to at least 2 times the amount of the highest CPC ad bid, which is at least {minimum_budget}. You bid {bid}.

1487108

Invalid Cities: Please check that the format in which you are specify the cities is correct, and if you specify ids, that they are of the correct type (not, for example, the id of the page for the city; city ids are returned by, e.g., graph.facebook.com/search?type=adcity).

1487211

Invalid URL For Creative Destination: Creative must have a valid destination URL, and if attached object is page, destination must match page.

1487225

Ad Creation Limited By Daily Spend: The number of ads you can create in a given period of time has a limit determined by your daily spend level. Higher spend levels allow creation of more ads. Increase your daily spend limit or create fewer ads per time period.

1487256

Targeting declined due to policy: Invalid ads targeting. The targeting spec was declined due to policy restrictions.

1487301

Custom Audience Unavailable: The custom audience you're trying to use hasn't been shared with your ad account. Please create or choose a different custom audience or ask the owner of the custom audience to let you use it.

1487366

Custom Audience Has Been Deleted: Cannot use deleted custom audience. Please choose another audience.

1487391

Cannot Use Syndicated Audiences From Multiple Partners: When specifying partner-created custom audiences for an ad, all audiences must be from the same provider.

1487477

Conversion Tracking Pixel Permission Error: The conversion tracking pixel you're trying to use is owned by another user and hasn't been shared with you. Please use a tracking pixel that's been shared with you or create a new one.

1487506

The new budget value is too low: The new budget value of {new_budget} is too low. The minimum acceptable is {minimum_budget}.

1487742

There have been too many calls from this ad-account. Wait a bit and try again.

1487756

You have overlapping locations specified in the geo_locations field. Your broader option will override the narrower option, please remove one to proceed.

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