Interaction Designer - Workflows

Overview

A workflow is a sequence of linked activities within an interaction.

An interaction can contain many workflows, each of which is independent of, and can execute in parallel with, its peers.

The number of workflows that can exist within an interaction is determined by system configuration setting MaxTriggersPerInteraction.

Adding Workflows to the Workspace

Each workflow within an interaction starts with a trigger. The act of dragging a trigger from the toolbox and dropping it onto the workspace creates a new workflow.