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Other audits

Cluster Auditing

Certain activities are audited at the cluster, rather than tenant, level. These audit records are not visible in the Operations Audit Log. Rather, they can be accessed at the AuditHistory table in the Pulse_Logging database.

The following activities are audited at the cluster level:


Audit Type

Audit Sub-Type

Interaction Event

Pause All Request

Interaction Event

Resume All Request

Security

Create User

Security

Delete User

Security

Edit User (including details of current and previous user groups)

Security

Sign In

Security

Sign In Failed

Security

Password Reset

Security

Reset User Password

Security

Unlock User

Auditing Table and Column Usage

RPI allows you to audit the usage of data warehouse tables and columns when running audiences in production interaction workflows. Such auditing is controlled by system configuration setting AuditAudienceFieldUsage. Table and column auditing is switched on when this setting is set to 1, and off when set to 0. When auditing table and column usage, the following audit tables are populated:

  • DataflowAuditSummary: one row is created per audience segment. For each segment, the following are captured:

    • OutputID

    • DataflowInstanceID

    • OutputName

    • WorkflowAssociationInstanceID

    • OutputCount

    • ExecutionDate

    • ResolutionTable

    • ResolutionKey

  • DataflowAuditFields: multiple rows are created per DataflowAuditSummary record. For each field, the following are captured:

    • ID

    • OutputID

    • TableName

    • ColumnName

    • Operator

    • Values

    • DataflowInstanceID

  • DataflowAuditExecutionLookup: if the audience is used in e.g. an email offer or in data extract file generation, a record in this table is used to link to the ChannelExecutionID, which can be used to link to the Channel Execution table in the tenant’s Interaction operational database and the Offer History tables in the data warehouse. The following are captured:

    • OutputID

    • ChannelExecutionID

    • DataflowInstanceID

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