Redpoint Interaction v7.x Documentation
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Redpoint Interaction v7.x Documentation
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Email service provider: SendGrid

Account configuration

This section describes how to set up a SendGrid account to configure an RPI SendGrid email channel.

Setting up an Account

  1. To acquire a SendGrid account, you will need to sign up for either a free or a paid account.
    SendGrid is now part of Twilio; if you already have a Twilio account, you can use that instead.

  2. At the SendGrid home page, hover over the Pricing tab and select Start for Free.

  3. A SendGrid sign up form will be displayed. Fill in the required details.

  4. Select Create Account and proceed with any required steps.

The table below describes the SendGrid RESTful service-based API calls utilized by the RPI SendGrid channel plugin. Refer to SendGrid docs for details about their API.

API

HTTP VERB

Data

Usage

https://sendgrid.com/api/mail.send.json

POST

api_user=your_sendgrid_ username&api_key=your_ sendgrid_password&to=d estination@example.com &toname=Destination&su bject=Example_Subject&t ext=testingtextbody&from=info@domain.com

This endpoint allows you to send email.

https://sendgrid.com/api/profile.get.json

POST

api_user=your_sendgrid_ username&api_key=your_ sendgrid_password

View your SendGrid Profile.

https://sendgrid.com/api/unsubscribes.delete.json

POST

api_user=your_sendgrid_ username&api_key=your_ sendgrid_password&email =emailToDelete@domain.com

Delete entries in the Unsubscribes list.

https://sendgrid.com/api/unsubscribes.get.json

POST

api_user=your_sendgrid_ username&api_key=your_ sendgrid_password&date=1

Retrieve entries in the Unsubscribes list.

Setting up an API key for SendGrid Web API v3

An API key and API key ID are required to configure a SendGrid email channel to use the SendGrid Web API v3.

  1. In a browser, sign in to SendGrid.

  2. Select Settings>API Keys.

  3. In the API Keys section, select Create API Key.

  4. Select Full Access.

    image-20250902-144857.png

  5. Enter the name of the API Key.

  6. Click Create & View.

  7. Copy the API Key and store it in a safe place to avoid your account being compromised.

A SendGrid account must have the following minimum required permissions when used with RPI:

  • API Keys - Read Access

  • Mail Send - Full Access

  • Category - Full Access

  • Email Activity - Read Access

  • Suppressions - Full Access

  • Tracking - Full Access

Additional resources

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