Redpoint Interaction v6.x Documentation
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Alachisoft NCache configuration

Download and Setup of NCache

This section describes how to download and set up NCache.  Please follow the steps below:

  1. Navigate to https://www.alachisoft.com/download-ncache.html.

  2. Download any of the Enterprise versions for Windows.

    image-20250912-155809.png
  3. Register with your work email and submit the form. 

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  4. Accept the license agreement, proceed with the download, and then follow their instructions to install.

    image-20250912-155834.png
  5. Your installation key will be emailed to you.

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  6. Open the NCache management panel at: http://localhost:8251/ to create a new cache.

    image-20250912-155857.png

Configuring RPI to use NCache

This section describes how to configure RPI to use NCache. Please follow the steps below:

  1. In Windows Explorer, open the appsettings.json.config file in a text editor such as Notepad or Notepad++. File location: C:\inetpub\wwwrpi\InteractionRealtimeAPI.

    image-20250912-155911.png

     

  2. Find the CacheSettings section.

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  3. Replace the configuration settings with the NCache settings of the cache created in step 6 of the prior section.

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