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Redpoint Interaction v6.x Documentation

Alachisoft NCache configuration

Download and Setup of NCache

This section describes how to download and setup NCache.   Please follow the steps below:

  1. Navigate to https://www.alachisoft.com/download-ncache.html

  2. Download any of the Enterprise versions for Windows.

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  3. Register with your work email and submit the form. 

    image-20250912-155820.png
  4. Accept the license agreement, proceed with the download, and then follow their instructions to install.

    image-20250912-155834.png
  5. Your installation key will be emailed to you.

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  6. Open the NCache management panel at: http://localhost:8251/ to create a new cache.

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Configuring RPI to use NCache

This section describes how to configure RPI to use NCache.   Please follow the steps below:

  1. In Windows Explorer, open the “appsettings.json.config” file in a text editor such as Notepad or Notepad++. File location: C:\inetpub\wwwrpi\InteractionRealtimeAPI.

    image-20250912-155911.png

     

  2. Find the CacheSettings section.

    image-20250912-155933.png
  3. Replace the configuration settings with the NCache settings of the cache created in step 6 of the prior section.

    image-20250912-155945.png