Redpoint Interaction v7.x Documentation
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What's new?

Updated:

This page lists documentation updates and new videos that we’ve published for RPI.

We’re publishing new content regularly, and often separately from product releases; check back here for notable new pages. In addition to these new pages, we’re also enhancing existing content on a regular basis.

Be sure to also check our Video collection page for new instructional videos.

September 2026

August 2026

  • Interaction designer split and rejoin activities: this topic covers how to use split and rejoin in the interaction designer, where you configure it, and what to watch for.

  • Using global control groups: learn how and when to use global control groups to create a “holdout” of records that RPI creates automatically, every time an audience runs, based on logic you define once at the audience definition level.

  • Understanding selection rules and audiences: this topic explains how Selection Rules and Audiences work in Redpoint Interaction (RPI) and their role in Segmentation and Activation to identify, refine, and operationalize audiences.

  • Basic vs. standard selection rules: learn the differences between the two different types of selection rules, and use cases that demonstrate when it’s better to use one or the other.

June 2026

  • Creating a customer view: learn about how to create a customer view and use the view you just made to search in the Single Customer View report. Includes a video!

May 2026

  • Utilizing Workflow Summaries: this video shows you a few ways you can utilize Workflow Summaries to get a full view of workflow activities in your RPI tenant.

April 2026


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