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The Redpoint Review
Customer Newsletter
September 2025 Edition
Hello Redpoint Docs Reader,
Have you taken advantage of Redpoint's Data Readiness methodology?
You’ve already done the hard work of collecting customer data - now it’s about making sure it’s ready to deliver real value. At Redpoint, we’ve developed a practical, proven methodology to help you get there. Whether you're exploring AI, fine-tuning personalization, or connecting data across systems, we’re here to support you with best practices so you can deliver on your use cases.
To make it easy, we’ve captured our approach in the Customer Data Readiness Checklist – a quick way to assess where you are and where to focus next. If you’d like to walk through it together, identify any gaps, or discuss next steps, your Client Partner is ready to help.
Mike Ferguson
VP Global Services & General Manager EMEA
INSIGHTS & INNOVATION
Customer Data Readiness: Best Practices for Data Leaders
Is Your Consumer to Patient Engagement Strategy Built for the Digital Age?
Elevating Consumer Data for Meaningful Engagement
Wednesday, September 17th at 12PM EDT
In today’s digital-first healthcare landscape, fragmented data is a major barrier to meaningful patient engagement. To stay competitive, health systems need a foundation of data readiness—one that unifies siloed systems and powers seamless, personalized experiences.
Join Jackie Effenson of Houston Methodist, Peter M. Burns of SoftServe, and Steve Zisk of Redpoint to discuss how data readiness can empower your company to lead in the digital age.
Other Redpoint teams are building behind the scenes, but today's spotlight is on Redpoint Data Management. Version 9.6.1 is here, featuring enhancements to Excel, Azure Service Bus tools, usage telemetry, and enhanced data provider capabilities that include optimized bulk load and query support for platforms like Snowflake and Synapse. Check out the release notes and download your installers today.
Munvo Helps Leading Bank Unify Data & Drive Outcomes
We’re celebrating our partner Munvo for helping a global investment management company—managing many billions in assets and serving millions of investors through hundreds of mutual funds and ETFs—overcome data silos and unify its customer view with Redpoint. The result: more accurate, consistent, and personalized experiences across channels.
This brief case study illustrates a “Redpoint + Adobe” ecosystem where Redpoint's composable data readiness solution has been integrated with the Adobe Experience Platform to serve-up pristine customer data to the Adobe solution, ensuring the right message to the right investor across the right channel at the right time.
More and more hospitals are elevating their standards for patient-centric engagement by leveraging Redpoint to unify data between demographics, clinical signals and digital touchpoints. Houston Methodist is one that created a more holistic view of their data to grow their marketing capabilities and make every engagement more relevant. Hear firsthand about their journey when you register for our upcoming webinar.
Unlock the full potential of your data. Join our upcoming Redpoint on the Radar webinar to explore Next Best Action and discover how leading industries define and achieve success in diverse scenarios.
For additional material, visit the Training Center on our Docs site. It includes our next Open Class Training dates, previous Redpoint on the Radar recordings, and more.
We value your feedback and want to ensure that your experience with Redpoint continues to meet and exceed expectations. In October, we’ll be sending our Net Promoter Score (NPS) survey — a quick, two-minute opportunity to share your thoughts on how we’re doing and how we can serve you better. Your input directly helps us improve our products, services, and overall customer experience. Keep an eye out for the survey in your inbox, and thank you in advance for helping us shape the future of Redpoint!
ADDITIONAL HIGHLIGHTS & QUICK INSIGHTS
Changes to our LinkedIn Presence
Redpoint is proud to partner with healthcare organizations in their journey to deliver better patient and member experiences. From payers to providers to pharma, we’re committed to helping you deliver personalized, connected experiences powered by trusted data.
To better serve our healthcare community and entire customer base, we're consolidating our LinkedIn pages and will sunset the Redpoint for Healthcare LinkedIn page on October 1st, we invite you to follow the Redpoint Global page for the latest healthcare insights and thought leadership.
Can't wait to connect again on all things Redpoint!
