Admin: Appendix E - External service endpoints, URLs, and ports
This page documents the endpoints, protocols, and ports the RPI requires for every external third-party service Redpoint connects to.
Channels
CRM
Service Provider | Endpoint(s) | Ports/Protocols | Notes |
---|---|---|---|
Salesforce.com |
| Outbound: 443 | |
Microsoft Dynamics CRM |
* Environment URL is sourced out from Microsoft Dynamic CRM | Outbound: 443 | Not supported in RPI v7. |
Data Onboarding
Service Provider | Endpoint(s) | Ports/Protocols | Notes |
---|---|---|---|
Facebook Audience (Custom Audience and Offline Event) | API Version: v19.0, v20.0, v21.0, v22.0
| Outbound: 443/https | |
Google Ads Customer Match |
| Outbound: 443/https | |
LiveRamp |
| Outbound: 443/https Outbound: 22/SFTP | |
LiveRamp RampID |
| Not supported in RPI v7. | |
Twitter Tailored Audience |
| Outbound: 443/https | Not supported in RPI v7. |
Service Provider | Endpoint(s) | Ports/Protocols | Notes |
---|---|---|---|
CheetahMail |
| Outbound: 443/https Outbound: 22/SFTP | Not supported in RPI v7. |
Constant Contact |
| Outbound: 443/https |
|
Dyn |
| Outbound: 443/https | **The unsubscribe service is create within RPI environment. Deprecated in RPI v6.x; not supported in RPI v7. |
Mailgun |
| Outbound: 443/https |
|
Salesforce Marketing Cloud Email |
| Outbound: 443/https Outbound: 22/SFTP | **The service endpoints may differ depending on Salesforce service and region, but typically will have these formats:
|
SendGrid | SMTP: API Endpoints:
Callback Service: RPI v7: RPI v6: | Outbound: 443/https Outbound: 587/smtp over SSL **Inbound: Can be any available port on internal server. Can be http or https | ** The callback service is a listening service is created within the RPI environment to listen to ASYNC results postbacks from SendGrid. |
Acoustic |
| Outbound: 443/https | **The service endpoints may differ slightly and can only be determined at the time of provisioning from SilverPop. |
SmartSource |
| Outbound: 443/https | Deprecated in RPI v6.x; not supported in RPI v7. |
Marigold/CheetahDigital |
| Outbound: 443/https Inbound: 22/SFTP | * FTP location is used to retrieve email engage results during inbound execution. The 22/SFTP usually configured at Marigold. |
Eloqua |
| Outbound: 443/https | Not supported in RPI v6.x. |
dotdigital |
Image hosting:
| Outbound: 443/https | Not supported in RPI v7. |
MailChimp |
| Outbound: 443/https | Not supported in RPI v7. |
LuxSci |
Used only in RPI v7:
| Outbound: 443/https | Hostname depends on whether it is a dedicated server. |
Paubox |
| Outbound: 443/https | Not supported in RPI v7. |
Responsys |
| Outbound: 443/https | Not supported in RPI v7. |
SparkPost |
| Outbound: 443/https | |
Amazon SES |
Callback Service: RPI v6: | Outbound: 443/https **Inbound: Can be any available port on internal server. Can be http or https. | Not supported in RPI v7. |
Mobile
Service Provider | Endpoint(s) | Ports/Protocols | Notes |
---|---|---|---|
Azure Push Direct | ** | Outbound: 443/https | **The endpoint will depend on name chosen for notification hub configured in Azure. |
Messente |
| Outbound: 80/http |
|
MsgMe |
| Outbound: 80/http Outbound: 443/https |
|
Salesforce Marketing Cloud SMS |
| Outbound: 443/https Outbound: 22/SFTP | **SMS can be enabled in SFMC account. |
mPulse |
RPI v7: RPI v6: | Outbound: 443/https **Inbound: Can be any available port on internal server. Can be http or https. | |
Google Firebase (Broadcast/Direct) |
| Outbound: 443/https | |
Airship Push Direct |
| Outbound: 443/https | |
Twilio SMS | Twilio SDK Callback Service: RPI v7: | Outbound: 443/https | |
Vibes |
| Outbound: 443/https | Not supported in RPI v7. |
Social
Service Provider | URL(s) | Ports | Notes |
---|---|---|---|
| Outbound: 443/https | **The (*) can be overridden by the user in the Admin UI. | |
Facebook App |
| Outbound: 443/https | **The (*) can be overridden by the user in the Admin UI. |
Facebook Marketing |
| Outbound: 443/https | **The (*) can be overridden by the user in the Admin UI. |
Foursquare |
| Outbound: 443/https | Not supported in RPI v7. |
| Outbound: 443/https | Not supported in RPI v7. | |
Tumblr |
| Outbound: 80/http | Not supported in RPI v7. |
| Outbound: 443/https | Not supported in RPI v7. | |
Twitter Direct |
| Outbound: 443/https | Not supported in RPI v7. |
YouTube |
| Outbound: 443/https | Not supported in RPI v7. |
Web
Service Provider | URL(s) | Ports | Notes |
---|---|---|---|
| Outbound: 443/https | Not supported in RPI v7. | |
Alchemer |
| Outbound: 443/https |
|
SurveyMonkey |
| Outbound: 443/https | Not supported in RPI v7. |
Web Adapters
Service Provider | URL(s) | Ports | Notes |
---|---|---|---|
Bitly |
| Outbound: 443/https |
|
Rebrandly |
| Outbound: 443/https | |
Google Analytics |
| Outbound: 443/https |
External Content Providers
Service Provider | URL(s) | Ports | Notes |
---|---|---|---|
Amazon Web Service S3 |
| Outbound: 443/https |
|
Azure Storage Provider |
| Outbound: 443/https | **The service endpoint will depend on storage account name chosen configured in Azure. |
Concrete5 |
| Outbound: 443/https | **The service endpoints will depend on the setup of Concrete5. Not supported in RPI v7. |
Google Drive |
| Outbound: 443/https | Not supported in RPI v7. |
Magento |
| Outbound: 443/https | Not supported in RPI v7. |
OneDrive |
| Outbound: 443/https | Not supported in RPI v7. |
Rackspace Cloudfiles | ** | Outbound: 443/https | **The service endpoint can only be determined at the time of provisioning from Rackspace cloud files. Not supported in RPI v7. |
Razuna |
| Outbound: 443/https | **The service endpoints will depend on the setup of Razuna. Not supported in RPI v7. |
Salesforce Marketing Cloud Portfolio |
| Outbound: 443/https | **The service endpoints may differ depending on Salesforce service and region, but typically will have these formats:
Not supported in RPI v7. |
Umbraco |
| Outbound: 443/https | **The service endpoints will depend on the setup of Umbraco. Not supported in RPI v7. |
Cloudinary |
| Outbound: 443/https | Not supported in RPI v7. |
Contentful |
| Outbound: 443/https | |
Drupal |
| Outbound: 443/https | |
FTP/SFTP | Outbound: 21/FTP Outbound: 22/SFTP Outbound: 990/FTPS | ||
Google Cloud Storage |
| Outbound: 443/https | |
WebDAM |
| Outbound: 443/https | Not supported in RPI v7. |
WebDAV |
| Outbound: 443/https | Not supported in RPI v7. |
Data Warehouse
Data Warehouse | Type | Ports | Notes |
---|---|---|---|
Amazon Aurora | RDMS | 3306 | * Not supported in RPI v7. |
AWS Redshift | RDMS | 5439 | |
Azure Database for MySQL | RDMS | 3306 | |
Azure Database for PostgreSQL | RDMS | 5432 | |
Azure SQL Data Warehouse | RDMS | 1433 | |
Azure SQL Database | RDMS | 1433 | |
Microsoft SQL Server | RDMS | 1433 | |
MySQL | RDMS | 3306 | |
Oracle | RDMS | 1521 | |
PostgreSQL | RDMS | 5432 | |
Snowflake | RDMS | 443 | |
Teradata | RDMS | 1025 | |
Yellowbrick | RDMS | 443 | |
Google BigQuery | RDMS | 443 | |
Google DataStore | NoSQL | 8080 | Not supported in RPI v7. |
Google Big Table | NoSQL | 443 | |
DocumentDB | NoSQL | 27017 | Not supported in RPI v7. |
MongoDB | NoSQL | 27017 | |
Amazon Athena | RDMS | 443 | Not supported in RPI v7. |
Amazon Redshift Spectrum | RDMS | 5439 | Not supported in RPI v7. |
Cache Providers
Cache Provider | Ports | Notes |
---|---|---|
Cassandra | 9025 | |
Azure Redis Cache | 6380 | |
Redis Cache | 6379 | |
SQL Server | 1433 | |
MongoDB | 27017 | |
MemoryDB Redis | 6379 | |
Memcached | 11211 | |
DocumentDB Cache | 27017 |
Queue Providers
Queue Provider | Ports | Notes |
---|---|---|
Amazon SQS | 443 | |
Azure Event Hubs | 5671 | |
Azure Service Bus | 443 | |
Azure Storage Queue | 443 | |
Google Pub/Sub | 443 | |
Kafka | 9092 | |
RabbitMQ | 15672 |
Miscellaneous
Service Provider | Endpoint(s) | Ports/Protocols | Notes |
---|---|---|---|
Litmus |
| Outbound: 443 |