What's new?
Updated:
This page lists the new pages that we’ve published in this Redpoint Best Practices section of the documentation.
We’re publishing new content at least once a week; check back here for notable new pages. In addition to these new pages, we’re also enhancing existing content on a regular basis.
February 2025
Upgrading to RPI v7.x with a parallel environment: approach and considerations to migrate from RPI v6.x to RPI v7.x using a parallel install of v7.x.
Configure PURL adapters to use Offer History metadata: configuring and using a PURL adapter with Offer History metadata fields as a source of the attribute values for the URL parameters in the PURL adapter.
Video collection: our documentation team has been creating a variety of videos to enhance our written documentation. All the videos we’ve made so far are linked on this page, so check it out to see what we’ve been working on!
Using an external trigger key constraint: how to set up and execute an interaction within Redpoint Interaction (RPI) by using an external trigger key constraint within an automation in Redpoint Data Management (RPDM).
Audience Snapshots: advanced use cases: benefits, simple and complex use cases/scenarios, and how to use Audience Snapshots in Redpoint Interaction (RPI).
January 2025
Using placeholders in Audiences and Interactions video: a brief walkthrough on using selection rules with placeholders when building audiences and interactions.
Using generative AI to create content: how to use generative AI (ChatGPT and/or Writer) to help you create email content, landing pages, and other digital content.
Transaction header and detail feed layouts: detailed information about the transaction header and transaction detail feed layouts, which supports loading transactions into the Redpoint CDP platform.
Transaction discount feed layout: detailed information about the transaction discount feed layout, which allows for business unit level discounts associated with retail transactions to be available on the Redpoint CDP platform.
Add a placeholder to a selection rule video: a brief demo video walks you through using a placeholder in an RPI selection rule.
December 2024
Campaign audience organization recommendations: guidance for setting up and organizing process blocks within an audience in Redpoint Interaction (RPI).
Configuring Placeholders within RPI: how to create and configure placeholders within Redpoint Interaction (RPI) to use within campaigns.
Redpoint DM + Google BigQuery + AEP reference architecture: a strategic framework for integrating Redpoint Data Management (RPDM) with Google BigQuery's cloud-based data warehousing and analytics platform along with Adobe's customer engagement platform, Adobe Experience Platform (AEP).
Leverage our new AI Search integration throughout docs.redpointglobal.com: this search allows you to use natural language to conduct a more complex search of the doc content. For example, you can search for “How do I create an audience in RPI?” to find results that are more targeted than a generic search for “audience.” After typing in your search phrase, select AI Search to initiate the search.
The information provided through AI-assisted search results is generated based on available data and algorithms designed to deliver relevant and accurate insights. However, you should exercise caution and verify critical details independently, as the AI may not always reflect the most up-to-date, comprehensive, or contextually accurate information.
November 2024
Insight feed layouts: detailed information about the insight (model and score) feed layouts, which allows analytic (insight) data model information to be loaded to Redpoint CDP.
Placeholders: Benefits and best practices: the benefits of using placeholders within Redpoint Interaction (RPI) and when to consider using them.
Account feed layout: detailed information about the account feed layout, which allows account information to be loaded to Redpoint CDP.
Using views in RPI with SQL Server: best practices for using views within Redpoint Interaction (RPI) when paired with SQL Server.
October 2024
Doc site tour video: a brief video that walks you through the main navigational features of the doc site.
Primary location closing in 30 days: campaign template to target records with a Primary store closing within 30 days.
Offer history configuration: best practices for configuring offer history in Redpoint Interaction (RPI).
Upgrade to RPI v7.x: comprehensive section about how to upgrade from RPI v6.x to RPI v7.x.
Coupon project reference guide: how to implement a solution to assign coupons within Redpoint Interaction (RPI) using Redpoint Data Management (RPDM).
September 2024
Website personalization using attributes captured in a visitor profile: how to create and use an Attribute List in a Real-Time Decision (RTD) to create a personalized experience on a landing page for the customer.
Data onboarding: example sequence of events: the sequence of events that happens when onboarding data from Redpoint to an email service provider (ESP).
Redpoint Orchestration and one-to-many relationships: how to handle one-to-many (1:M) joins in Redpoint Interaction (RPI).
New customer onboarding: Redpoint CDP campaign template to target all records that have a signup within the last N number of days.
Feed layouts section: multiple navigational improvements and new placeholder topics.