Redpoint Interaction v6.x Documentation
Redpoint Interaction v6.x Documentation
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Acoustic Account configuration

This section shows how to set up an Acoustic account for use with RPI. 

  1. To create an Acoustic account, please navigate to http://www.acoustic.com/.

  2. Click Contact us.

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  1. Call a sales representative or complete and submit the form.

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  2. Once you have credentials, navigate to https://goacoustic.com.

  3. In your My Acoustic page, select your subscription.

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  4. Create a Regular Database and store it in a Shared folder. Click Next.  

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  5. Add RPContactID and ChannelExecutionID fields and click the Create button.

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  6. Create an Automated Message Group.

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  7. Associate the Transact database as the group’s Contact Source.  

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  8. Set the Event Trigger to Transact XML.

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  9. Set the Tracking Level to Unique. 

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  10. Click Save and Activate.

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Note that the Group ID is required when configuring the RPI Acoustic channel. 

  1. In the Email menu, create an Email Campaign.

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  2. Select the Blank layout.

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  3. Configure the email settings as described below:

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  • Set the Contact Source property to the Transact database. 

  • Set Subject Line to %%RPI_Subject%%. 

  • Set the personalized From Name to %%RPI_FromName%%.            

  • Set the personalized From Address to %%RPI_FromAddress%%. 

  • Set “Click to view in Browser” to off.

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  1. Set the email body as follows:

    • In the HTML tab, set the body text to %%RPI_HTML%%.

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    • In the Text Only tab, set the body text to %%RPI_TEXT%%.

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    • Save the email to persist the settings. Then configure the mailing body to automate send mailing by clicking the Automate button. 

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    • Select the Assign Mailing to Existing Group… radio button. Save the mailing as Active.

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  2. Configure the sending IP address in the Org Admin section:  

    • Click on Settings > Administration > Security Settings > Access Restrictions.

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    • Add new IP Address.

    • Check Allow UI Access.

    • Check Allow API Access.  

  3. Optionally configure an unsubscribe landing page.

    • Click on Settings > Organization Settings > Opt Out/Suppression Settings.

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