Redpoint Interaction v6.x Documentation
Redpoint Interaction v6.x Documentation
Breadcrumbs

LuxSci Account configuration

Create API Integration

  1. In a web browser, navigate to https://luxsci.com/perl/member/members.pl.

  2. Log into your account as an account administrator.

  3. Navigate to "Account Administration".

  4. Open Account Settings > API.

    image-20250911-172044.png

  5. Click "Add an API Integration".

    1. Enter a name for the Integration

    2. Select a “scope” 

    3. Click Create Integration

      image-20250911-172114.png

Retrieve API Integration Keys

  1. In a web browser, navigate to https://luxsci.com/perl/member/members.pl.

  2. Log into your account as an account administrator.

  3. Navigate to "Account Administration".

  4. Open "Account Settings > API".

  5. Locate the API Integration.

  6. Click on the Pencil icon to view/edit the API Integration details.

  7. Under Access Controls, ensure the following settings are checked:

    • View Reports

    • Read access

    • Write access

    • SMTP/API Templates

    • Sending

    • Suppression

      image-20250911-172332.png

  8. Save the API Host, Public Token, and Secret Key, as you will need this to configure the LuxSci channel in RPI.

The default endpoint host for LuxSci is rest.luxsci.com, which is shared resource for pooling of email activity by multiple LuxSci clients. However, if you are using a dedicated server, your host name may be different. The above screenshot will provide the host name to configure in the RPI channel.

Enable Event Tracking

  1. In a web browser, navigate to https://luxsci.com/perl/member/members.pl.

  2. Log into your account as an account administrator

  3. Navigate to "Account Administration".

  4. Open "Account Settings > Email Settings".

  5. Toggle the following settings to “ON”

    • Bounce Processing

    • Open Tracking

    • URL Click Tracking

      image-20250911-172418.png

Enable SMTP Header Tracking

  1. In a web browser, navigate to

  2. Log into your account as an account administrator

  3. Navigate to "Account Administration".

  4. Open "Account Settings > Email Settings".

  5. In the SMTP Header Tracking setting, set the following values:

    • Header 1:   chid

    • Header 2:   leave blank

    • Header 3:   leave blank

Be sure to update both columns with the same value. This will tag the outbound sends with the channelexecutionid_offertemplateintanceid value and allow the event data to be tracked back to a specific send. 

image-20250911-172442.png

Starting with RPI v6.6,  header values can be configured within the LuxSci channel. The values configured in the channel must match the values configured in the SMTP Header Tracking section.